I read a very good article this morning on the HRO Today website http://www.hrotoday.com/magazine.asp?artID=2188. The article has an ”executive round-table” discussion with four industry leaders. Below are few good snippets:
(1) “Current appetite around HR transformations is costs savings, operating efficiencies, retention of key talent, and improved productivity.”
(2) “Difficult economic times will ensure that the most financially viable service providers remain. These financially healthy service providers will be able to make the necessary investments in order to deliver quality HR services in any economy. “
(3) “Bad deals often result from an inadequate governance process and the wrong business model.”
